INTERNAL REGULATIONS

PURPOSE OF THE REGULATIONS

1 – Conditions of admission

To be admitted onto the Camping des Bains campsite, even for a simple visit, and to settle and stay there, you must have been authorised by the manager or his or her representative.

The manager is obliged to ensure the good conduct and order of the campsite and compliance with these internal regulations.

Staying on the Camping des Bains campsite implies acceptance of these regulations and a commitment to comply with them. Any breach may result in the offender’s expulsion.

In the event of serious misconduct, the manager may call on the police or gendarmerie.

2 – Police formalities

Anyone staying at least one night on the Camping des Bains campsite must first present their identity documents to the manager or his or her representative and complete the formalities required by the police.

Failing that, an identity card or passport may be left as a deposit.

In accordance with the regulations, each guest of foreign nationality completes an individual police form on arrival (surname, first names, date and place of birth, nationality, usual address). Children under 15 may be listed on the form of one of their parents.

Unaccompanied minors are not permitted to stay on the Camping des Bains campsite.

3 – Installation

Pitches are intended solely for leisure use, to the exclusion of any industrial, commercial, craft or, more generally, professional activity.

The number of people staying on a pitch or in rental accommodation may not exceed the capacity stated at the time of booking.

4 – Reception office

The reception office is open from 09:00 to 13:00 and from 16:00 to 20:00.

You will find there all the information about the campsite’s services, the possibilities for buying supplies, the tourist attractions of the surrounding area, as well as various addresses that may prove useful.

Complaints will only be considered if they are signed, dated, as precise as possible and relate to relatively recent events.

4a – Departure

Departures take place before 10 am, for rental accommodation and pitches alike. Guests are asked to inform Reception of their departure the day before. Guests leaving before Reception opens must settle their stay the day before. The conditions for late departure are set out in Article 10.1 of the general terms and conditions of sale.

5 – Noise and quiet

Users of the Camping des Bains campsite are earnestly requested to avoid any noise or discussion likely to disturb their neighbours. Sound equipment must be adjusted accordingly.

Car doors and boots must be closed as quietly as possible.

Dogs and other animals must never be allowed to roam free. They must not be left at the campsite, even shut in, in the absence of their owners, who are civilly liable for them. Under no circumstances must they cause a nuisance to the neighbourhood.

Pet owners must pick up their animals’ droppings and dispose of them in a bin.

Minors are under the supervision of their parents or of any other adult who has charge of them.

Silence must be total between 23:00 and 07:00.

6 – Visitors

Visitors are admitted free of charge, for the day only: they may not stay overnight at the campsite. After approval by the manager or their representative, they must report to the reception office. They remain under the responsibility of the campers who receive them.

Visitors do not have access to the swimming pool, which is reserved for campsite guests.

Their vehicle must be parked outside the campsite or in the visitor car park.

Proof of identity is requested at reception: if they agree, visitors may leave it there and collect it when they leave. Otherwise, their first and last names are recorded in the visitors’ register.

Access to the campsite is forbidden to itinerant traders, door-to-door salespeople, walkers, picnickers, etc.

7 – Vehicle traffic and parking

Inside the campsite, vehicles must not exceed a speed of 10 km/h.

One vehicle is included in the price of each pitch or rental accommodation. Any additional vehicle is subject to a supplement according to current rates and must be parked in the outside car park.

Traffic is prohibited inside the campsite between 00:00 and 07:00.

8 – Upkeep and appearance of the facilities

Everyone must refrain from any action that could harm the cleanliness, hygiene and appearance of the campsite.

It is forbidden to pour polluted water onto the ground, at the foot of trees or plants. Every pitch holder must empty their waste water into the facilities provided for that purpose.

Household waste, refuse of any kind and paper must be placed in the bins provided for that purpose.

The campsite has showers, washbasins and sinks for washing clothes and dishes; users are therefore asked not to use these facilities for any purpose other than those for which they are intended.

Parents are asked to accompany their children to the sanitary facilities.

Drying laundry is tolerated. However, the use of washing lines or string stretched between trees is forbidden.

Plants and floral decorations must be respected. Any damage will be penalised and the person responsible held financially liable.

It is forbidden to cut down or prune trees without authorisation, or to drive nails into them.

No alterations may be made to the pitches without prior written authorisation from the manager.

8a – Storage of unused equipment

No unoccupied equipment may be left on the site without the management’s agreement, and only at the designated spot. This service may be charged according to current rates.

9 – Fire safety

Charcoal barbecues are allowed on the pitches, unless restricted by prefectural order or by decision of the manager.

Stoves must be kept in good working order and must not be used in dangerous conditions.

For safety reasons, it is strictly forbidden to install, connect or use inside the accommodations any personal heating, cooking or power-generating appliance not supplied or expressly authorised by the management, in particular oil heaters, electric fan heaters or any appliance liable to release carbon monoxide or to cause a fire, overheating or any other danger to persons and property.

In the event of fire, notify the management immediately. Fire extinguishers may be used if necessary.

A first-aid kit and a defibrillator are available at the reception office.

10 – Theft and liability

The management has only a general duty to supervise the campsite. It cannot be regarded as the custodian of users’ mobile homes, vehicles, personal belongings or installations, and its liability cannot be engaged in the event of theft, loss or damage.

Each user remains responsible for their installation and personal belongings and must report without delay to the manager or their representative the presence of any suspicious person or any abnormal incident.

11 – Games

No violent or disruptive games may be organised near the facilities.

Children must always be supervised by their parents or a responsible adult.

The aquatic area is reserved for residents authorised to stay at the campsite, under their own responsibility or that of the persons accompanying them.

The manager may deny access to this area to anyone whose behaviour does not comply with the safety rules.

12 – Posting

These internal rules are displayed at the campsite reception.

A copy is given to each resident on request.

The campsite’s classification (3 stars) and the prices of services are displayed at Reception.

13 – Swimming pool

Entering the swimming area is strictly forbidden outside opening hours. Any breach of its rules will be penalised immediately.

Access to the aquatic area is reserved for campsite residents.

As the swimming pool is not supervised, parents or any other adult accompanying a child are legally responsible for that child. It is strictly forbidden to leave a child alone or unaccompanied at the pool.

It is forbidden to enter the pool area wearing shoes. A dedicated area allows you to leave your shoes at the entrance.

Babies must wear waterproof swim nappies.

Animals are strictly forbidden within the pool enclosure.

14 – Image rights

During your stay, you may be photographed or filmed on the campsite, under the conditions set out in Article 14 of the general terms and conditions of sale (publication on the campsite’s social networks for a maximum of 5 years).

You may object at any time in writing at Reception during your stay, and afterwards ask for the images to be deleted by e-mail to info@campingdesbains.com.

15 – Mail and messages

Mail and messages are placed in the box provided for this purpose outside the reception.

16 – Breach of the internal rules

The manager is responsible for order and proper conduct on the campsite as well as the various sports and other facilities.

Should a resident disturb the stay of other users, fail to comply with the provisions of these rules or cause damage of any kind, the manager or their representative may formally demand that the disturbance cease.

In the event of a serious or repeated breach of the internal rules and after formal notice from the manager or their representative to comply, the manager may terminate the contract.

In the event of a criminal offence, the manager or their representative may call upon the police.